Claro Brazil call forwarding codes
How to forward calls on Claro Brazil in Brazil: the codes to dial from your phone, how to set it up in Minha Claro app, and how to switch it off again.
| Forward | Turn on | Turn off |
|---|---|---|
All calls | **21*[number]# | ##21# |
When you don’t answer | **61*[number]# | ##61# |
When you’re busy | **67*[number]# | ##67# |
Replace [number] with the full number you want calls sent to, with its country code, for example +44 7700 900123. Dial the code like a phone number and press call. A confirmation message or tone means it worked.
Step by step
- Claro has no reliable in-app divert toggle — use the handset keypad
- Enter **21*[number]# and press call
- Wait for the network confirmation message
- To cancel later, dial ##21# and press call
Ask Claro Brazil to do it
Dial 1052 from your Claro line and ask to set 'desvio de chamadas' to the number you want.
Forward missed calls to an AI receptionist
The same codes work with Sysevo. Get a number for an AI voice agent, then use the “when you don’t answer” code so the agent picks up the calls you miss: it answers, books, takes the details and logs everything in your CRM. Your customers keep dialling the number they already know, and nothing is ported or switched off. See phone numbers and AI voice agents.
Questions
How do I forward all calls on Claro Brazil?
Dial **21*[number]# and press call, where [number] is the full number you want calls sent to, with its country code, for example +44 7700 900123. To turn it off, dial ##21#.
How do I forward calls on Claro Brazil only when I don't answer?
Dial **61*[number]#. Calls ring your phone first and move on only if nobody picks up. Dial ##61# to stop.
Can Claro Brazil set up call forwarding for me?
Dial 1052 from your Claro line and ask to set 'desvio de chamadas' to the number you want.
Other networks in Brazil
Codes can change and some plans block forwarding. If a code doesn’t work, ask Claro Brazil support. All networks.
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