Two halves of the same job. Lead Sourcing finds companies and people who match what you sell. Reputation turns the customers you already served into public proof.
across 5 platforms
Booked a survey on a Sunday night and someone rang back first thing. Faultless.
Drafted reply
Thanks Hannah, that means a lot. Glad we could get to you quickly.
Good service overall. Took a little longer than quoted but they kept me updated.
The team knew my whole history without me repeating it. Rare these days.
284
Requests sent
61
New reviews
2
Unanswered
They are also the ones you never ask. Most businesses only collect reviews by accident, which means the people motivated enough to write one unprompted are usually the annoyed ones. Asking properly, at the right moment, changes what the public sees about you.
People check reviews before they ring. A weak profile costs you calls you never knew you were in the running for.
A steady trickle of recent reviews beats a burst from two years ago, and it keeps working while you sleep.
Because Sysevo already knows who you served and when, the ask can go out automatically instead of being someone Friday afternoon task.
Connect your profiles once and reviews come into a single inbox. Filter to unanswered and work the list, rather than logging into five dashboards and hoping you have not missed one.
Those limits are the platforms’ own, not ours. Some let software read the whole feed and post replies. Others only expose the most recent handful, or require the reply to be posted on their site. The table above tells you exactly what to expect from each one, so nothing on this page is a promise the platform will not keep.
Replying to reviews matters and almost nobody keeps it up. Sysevo can draft or send the reply in a tone you choose, so the good ones get acknowledged the same day.
Pick the tone once
Warm, plain, formal. It writes like your business rather than like a support macro.
Some things are never auto answered
Flagged topics are held back for a human. A complaint about safety, a refund dispute or a legal accusation should never get an automatic reply, so it does not get one.
Or just draft it
Leave it on draft and someone approves each reply. Same time saving, full control.
An automated apology on the wrong review does more damage than saying nothing.
Send review requests by email or text to the customers you actually served, point them at your own review page, and let them choose where to leave it. Anyone who opts out is suppressed and never asked again.
Straight from the contacts you already hold, no export or upload needed.
Higher open rates for trades, hospitality and anyone whose customers do not live in an inbox.
A landing page you control, so the customer picks the platform that suits them.
One click and they are suppressed for good. Respecting that is what keeps you out of trouble.
Not every customer wants an email. Generate print ready PDFs carrying a QR code to your review page, put one on the counter or in the van, and let people scan it while they are still pleased with you. Useful for shops, salons, restaurants, clinics and anyone doing work on someone else’s doorstep.
Your average will barely shift week to week, which makes it useless for deciding what to do on Monday. Requests sent, reply rate and how recent your last review is are the numbers you actually control, and they are the ones that move the average later.
Insights show what is changing and where, so reputation becomes a routine rather than a panic after one bad week.
Requests sent
the only number fully in your control
Reply rate
of asked customers left a review
Days since last review
recency is what visitors actually read
Unanswered
every one is a public silence
Search for companies and the people inside them, filter down to the ones worth a conversation, and pull them straight into Sysevo as leads your agents or your reps can start working the same afternoon. No CSV, no import step, no data going stale in a spreadsheet.
Find businesses that look like your best customers, rather than whoever a broker had spare this month.
Search by job title so you are reaching the person who can actually say yes.
Narrow the search first and see what you are getting, so credits go on prospects you would genuinely call.
Always know what is left. No surprise overage on a bill at the end of the month.
A DNC panel keeps suppressed numbers out of what you source, so a list you buy cannot walk you into a compliance problem.
Every search is kept as a run, so you can see what you pulled, when, and on what criteria.
01
Search and filter
02
Pull in as leads
03
Agents call or a campaign mails
04
Booked into the diary
Sourced data and review requests both touch people who did not ask to hear from you, which means the suppression side matters more than the acquisition side. Two rules are built in rather than left to discipline.
The DNC panel filters what sourcing returns, so a suppressed number never enters your list in the first place. Removing it afterwards depends on somebody remembering, which is not a control.
One click and that contact is suppressed for good. Asking twice after someone said no is how a goodwill exercise turns into a complaint.
None of this makes you compliant on its own. Marketing and data protection rules differ by country, and incentivising reviews is against the terms of most review platforms. Check what applies to you before you start, and never offer anyone anything in exchange for a review.
These are not two disconnected tools that happen to sit in the same sidebar. A sourced lead becomes a call, a call becomes a customer, a customer becomes a review, and the review is why the next person picks up when you ring.
Sourced contacts go into audiences and get mailed from the same place your other campaigns run.
See email campaignsA sourced list becomes a calling queue, worked by your reps with live coaching or by AI agents at volume.
See the dialerIncluding exactly what each review platform does and does not allow.
Google Business Profile, Facebook Pages, Trustpilot, TripAdvisor and Yelp, plus a link only option for anywhere else. Google and Facebook allow the full review feed and replying from inside Sysevo. Trustpilot gives the full feed but replies happen on their site. TripAdvisor and Yelp expose only the most recent few reviews. Those limits are set by the platforms, not by us, and review requests can be sent for all of them.
Everything included
Lead sourcing and reputation sit in the same account as your calls, contacts, campaigns and finance. Here is the full picture.
The rest of the business
One queue for every way in
Calls, forms, booking links, email and anything posting to a webhook land in a single inbound queue, scored hot to cold, deduplicated, and promoted to a real lead when they are worth it.
A CRM that fills itself
Leads and contacts flow in from every call automatically, auto-placed in the right pipeline stage from the call’s outcome.
Booking links that actually book
Share a public link, let people pick a slot inside your real availability, and keep your calendar feeds in sync.
Your inbox, inside the platform
Connect Gmail, Outlook or another provider and work your email from here, and every message links back to the right lead.
An email responder that drafts the replyGrowth+
Enquiries come back with a draft already written from the contact and their history, for you to send, edit or ignore.
Guest relations, for the people who complain
Complaints, apologies and the do-not-contact decisions that follow, recorded against the person rather than in somebody’s memory.
Audiences you build once
Segment contacts on what they did, what they said and where they came from, then point a campaign or a sequence at the result.
A help desk your customers can useGrowth+
Tickets, replies and an AI assistant in one system. Command adds your own branding to customer-facing support pages.
Campaigns and sequences
Email campaigns and sequences with open and click tracking; 5,000 shared sends/mo on Launch, 20,000 on Growth and 50,000 on Command.
Checkout and payments, built in
Create payment links, take checkout payments across six providers, and embed payment widgets anywhere.
E-signature that is actually built in
Send a contract, get it signed, and every signature is timestamped and logged, with no separate e-sign tab.
A form builder, and every submission
Build a form, publish it, and turn any submission into a CRM lead in one click.
Somewhere real to keep documents
Store, organise and share files, with expiring links when something needs to go outside the team.
Team chat that does more than message
DMs, channels and video calls, plus slash commands that create a task or book a meeting without leaving the conversation. Meetings get analysed afterward too.
A real workspace for docs and planning
Write and co-edit documents and structured pages with your team, comment inline, and keep a version history, built in rather than bolted on.
Tasks and reminders, for everyone
A shared task board and reminders that can be personal or visible to the whole team.
Bring your own leads in, too
Import a contact list by CSV, ready to work in minutes.
Or let the platform source themGrowth+
Point it at a market and it finds and enriches leads for you.
One picture, not three dashboards
Calls, CRM activity and revenue, reported together rather than scattered across separate tools.
Role-based access for the team
A handful of role presets decide who sees what, rather than one shared login for everyone.
A finance ledger with real reportingCommand+
Multi-currency accounts, invoicing, forecasting and exportable financial reports. The numbers side of the business, handled.
Procurement without the spreadsheetCommand+
Purchase orders, supplier records and expense claims, with approval rules you set.
Proposals that track themselves
Live proposal links you can password-protect, with reading analytics. Command adds your branding to the customer page.
Quotes that turn into invoices
Build a quote, send it, and let an accepted one carry straight through to the invoice and the payment without being retyped.
Reports you can build yourselfGrowth+
Calls, pipeline, revenue and team activity, reported on the dimensions you care about rather than a fixed template.
Review requests that go out on their ownGrowth+
Ask the customers most likely to leave a good review, at the moment the job is done, and see every review in one place.
Targets, leaderboards and alertsGrowth+
Set targets per person or team, watch the trend, and get told when something moves in the wrong direction rather than finding out at month end.
No add-ons, no second subscription, nothing to wire together yourself. It is one platform and one bill. Everything unmarked is on every plan; a handful of the heavier modules open up further up the tiers, and those are marked above. See what each plan includes.
This is the part of the platform this page is about. See everything else it comes with.
We will source a live list in your market, send a review request to a contact you choose, and show you the inbox where the reply lands, all inside the call.
Book a demo