Find new customers.Make the ones you have say so.
Two halves of the same job. Lead Sourcing finds companies and people who match what you sell. Reputation turns the customers you already served into public proof.
across 5 platforms
Booked a survey on a Sunday night and someone rang back first thing. Faultless.
Drafted reply
Thanks Hannah, that means a lot. Glad we could get to you quickly.
Good service overall. Took a little longer than quoted but they kept me updated.
The team knew my whole history without me repeating it. Rare these days.
284
Requests sent
61
New reviews
2
Unanswered
Your happiest customers are the cheapest marketing you will ever run.
They are also the ones you never ask. Most businesses only collect reviews by accident, which means the people motivated enough to write one unprompted are usually the annoyed ones. Asking properly, at the right moment, changes what the public sees about you.
It decides who calls you
People check reviews before they ring. A weak profile costs you calls you never knew you were in the running for.
It compounds
A steady trickle of recent reviews beats a burst from two years ago, and it keeps working while you sleep.
It is not a separate job
Because Sysevo already knows who you served and when, the ask can go out automatically instead of being someone Friday afternoon task.
Every review, in one list, sorted by what still needs an answer.
Connect your profiles once and reviews come into a single inbox. Filter to unanswered and work the list, rather than logging into five dashboards and hoping you have not missed one.
Those limits are the platforms’ own, not ours. Some let software read the whole feed and post replies. Others only expose the most recent handful, or require the reply to be posted on their site. The table above tells you exactly what to expect from each one, so nothing on this page is a promise the platform will not keep.
Answer every review without it becoming a job.
Replying to reviews matters and almost nobody keeps it up. Sysevo can draft or send the reply in a tone you choose, so the good ones get acknowledged the same day.
Pick the tone once
Warm, plain, formal. It writes like your business rather than like a support macro.
Some things are never auto answered
Flagged topics are held back for a human. A complaint about safety, a refund dispute or a legal accusation should never get an automatic reply, so it does not get one.
Or just draft it
Leave it on draft and someone approves each reply. Same time saving, full control.
An automated apology on the wrong review does more damage than saying nothing.
The ask is the whole game. Most businesses never make it.
Send review requests by email or text to the customers you actually served, point them at your own review page, and let them choose where to leave it. Anyone who opts out is suppressed and never asked again.
Email requests
Straight from the contacts you already hold, no export or upload needed.
Text requests
Higher open rates for trades, hospitality and anyone whose customers do not live in an inbox.
Your own review page
A landing page you control, so the customer picks the platform that suits them.
Opt out is permanent
One click and they are suppressed for good. Respecting that is what keeps you out of trouble.
For the customers who are standing in front of you
Not every customer wants an email. Generate print ready PDFs carrying a QR code to your review page, put one on the counter or in the van, and let people scan it while they are still pleased with you. Useful for shops, salons, restaurants, clinics and anyone doing work on someone else’s doorstep.
A star rating is a lagging indicator. These are the ones you can move.
Your average will barely shift week to week, which makes it useless for deciding what to do on Monday. Requests sent, reply rate and how recent your last review is are the numbers you actually control, and they are the ones that move the average later.
Insights show what is changing and where, so reputation becomes a routine rather than a panic after one bad week.
Requests sent
the only number fully in your control
Reply rate
of asked customers left a review
Days since last review
recency is what visitors actually read
Unanswered
every one is a public silence
Stop buying lists that were stale when you bought them.
Search for companies and the people inside them, filter down to the ones worth a conversation, and pull them straight into Sysevo as leads your agents or your reps can start working the same afternoon. No CSV, no import step, no data going stale in a spreadsheet.
Search companies
Find businesses that look like your best customers, rather than whoever a broker had spare this month.
Find the right person
Search by job title so you are reaching the person who can actually say yes.
Filter before you spend
Narrow the search first and see what you are getting, so credits go on prospects you would genuinely call.
A credit meter you can see
Always know what is left. No surprise overage on a bill at the end of the month.
Do not call, respected
A DNC panel keeps suppressed numbers out of what you source, so a list you buy cannot walk you into a compliance problem.
Runs you can go back to
Every search is kept as a run, so you can see what you pulled, when, and on what criteria.
01
Search and filter
02
Pull in as leads
03
Agents call or a campaign mails
04
Booked into the diary
Buying a list is easy. Living with one is the hard part.
Sourced data and review requests both touch people who did not ask to hear from you, which means the suppression side matters more than the acquisition side. Two rules are built in rather than left to discipline.
Do not call is enforced at source
The DNC panel filters what sourcing returns, so a suppressed number never enters your list in the first place. Removing it afterwards depends on somebody remembering, which is not a control.
Opting out of review requests is permanent
One click and that contact is suppressed for good. Asking twice after someone said no is how a goodwill exercise turns into a complaint.
None of this makes you compliant on its own. Marketing and data protection rules differ by country, and incentivising reviews is against the terms of most review platforms. Check what applies to you before you start, and never offer anyone anything in exchange for a review.
Sourcing fills the top. Reputation makes the next one easier.
These are not two disconnected tools that happen to sit in the same sidebar. A sourced lead becomes a call, a call becomes a customer, a customer becomes a review, and the review is why the next person picks up when you ring.
Feed it into campaigns
Sourced contacts go into audiences and get mailed from the same place your other campaigns run.
See email campaignsFeed it into the dialer
A sourced list becomes a calling queue, worked by your reps with live coaching or by AI agents at volume.
See the dialerWhat people ask about reviews and sourcing
Including exactly what each review platform does and does not allow.
Google Business Profile, Facebook Pages, Trustpilot, TripAdvisor and Yelp, plus a link only option for anywhere else. Google and Facebook allow the full review feed and replying from inside Sysevo. Trustpilot gives the full feed but replies happen on their site. TripAdvisor and Yelp expose only the most recent few reviews. Those limits are set by the platforms, not by us, and review requests can be sent for all of them.
Everything included
Growth is one part of what you already get
Lead sourcing and reputation sit in the same account as your calls, contacts, campaigns and finance. Here is the full picture.
The rest of the business
A CRM that fills itself
Leads and contacts flow in from every call automatically, auto-placed in the right pipeline stage from the call’s outcome.
Booking links that actually book
Share a public link, let people pick a slot inside your real availability, and keep your calendar feeds in sync.
Your inbox, inside the platform
Connect Gmail, Outlook or another provider and work your email from here, and every message links back to the right lead.
Campaigns and sequencesGrowth+
Bulk email campaigns and multi-step drip sequences with open and click tracking, plus stage-triggered emails from your pipeline.
Checkout and payments, built in
Create payment links, take checkout payments across six providers, and embed payment widgets anywhere.
E-signature that is actually built in
Send a contract, get it signed, and every signature is timestamped and logged, with no separate e-sign tab.
A form builder, and every submission
Build a form, publish it, and turn any submission into a CRM lead in one click.
Somewhere real to keep documents
Store, organise and share files, with expiring links when something needs to go outside the team.
Team chat that does more than message
DMs, channels and video calls, plus slash commands that create a task or book a meeting without leaving the conversation. Meetings get analysed afterward too.
A real workspace for docs and planning
Write and co-edit documents and structured pages with your team, comment inline, and keep a version history, built in rather than bolted on.
Tasks and reminders, for everyone
A shared task board and reminders that can be personal or visible to the whole team.
Bring your own leads in, too
Import a contact list by CSV, ready to work in minutes.
Or let the platform source themGrowth+
Point it at a market and it finds and enriches leads for you.
One picture, not three dashboards
Calls, CRM activity and revenue, reported together rather than scattered across separate tools.
Role-based access for the team
A handful of role presets decide who sees what, rather than one shared login for everyone.
A finance ledger with real reportingCommand+
Multi-currency accounts, invoicing, forecasting and exportable financial reports. The numbers side of the business, handled.
Procurement without the spreadsheetCommand+
Purchase orders, supplier records and expense claims, with approval rules you set.
Voice & calling
A number, live in minutes
Rent a Sysevo number from $3/month or forward the line you already use. Either way, no porting paperwork, just a working agent.
Or bring your own carrierCommand+
Connect Twilio, Telnyx, Vonage, Plivo, Cloudonix or Vobiz in a few clicks, or self-host over SIP through Asterisk if you run your own telephony.
Two ways to build an agent
A guided simple view for straightforward setups, or a full visual workflow editor with branching logic and conditions. Same agent, whichever view you use.
Full control over behaviour and voice
Tune personality, speaking pace and interruption sensitivity, and pick the model behind it: OpenAI, Claude, Gemini or Grok.
6,000+ voices to choose from
Browse the full voice library by accent, age, gender and use case, or reuse a voice you have already saved.
Voice cloningGrowth+
Upload a short sample and your agent speaks in that voice. A founder’s, a brand ambassador’s, whoever you choose.
Tools and knowledge bases, mid-call
Give an agent documents to search and custom tools it can call out to, so it can act on real information while the caller is still on the line.
Outbound campaigns with real retry logic
Batch-dial a list and set exactly what happens on no answer, busy or voicemail, with automatic recalls with a delay and a retry cap you control.
Every call recorded and transcribed
Follow a call’s transcript live, or come back to the recording and full transcript afterwards.
Every call analysed
Automatic conversation analysis on every call, plus up to 15 custom fields you define for your industry.
Live scoring and sentimentGrowth+
Every call scored and read for sentiment as it happens, not just summarised afterward.
The agent acts, not just talks
Book an appointment, send an email, take a payment, create a task or send a form, queued the moment a call is analysed, with your approval where it reaches the caller.
A real voice call, embedded on your site
Not a chat bubble. A live voice widget with an audio-reactive interface, dropped straight into your website or app.
REST API and an MCP server
Build against a full REST API, or connect an MCP server directly to Claude Code, Cursor, Claude Desktop or Zed.
Pay-as-you-go, on your terms
A wallet that tracks plan minutes and top-up minutes separately, with auto-recharge if you want it and billing you can see into at any time.
Caller memory
Recognised from the second call on
A caller’s number is matched the moment they call, and their profile loads before the agent even says hello.
The details, remembered
Names, preferences, addresses and what happened on past calls, carried into the next one automatically.
Organised the moment it is captured
Contact details, preferences, orders and complaints are sorted into their own sections automatically, so a profile stays scannable instead of turning into a wall of text.
Tuned to your industryGrowth+
The fields memory looks for are pre-set for your industry, covering recruitment, property, retail and more, with anything else the agent picks up still captured as a custom fact.
One profile, the whole history
Every call is linked to the same caller profile, so nothing has to be repeated or looked up by hand.
Follows them off the phone, too
The same memory carries into WhatsApp and Telegram conversations, so a caller never has to reintroduce themselves on a different channel.
Shared across agentsGrowth+
Route a caller to a different agent and the memory follows them, so the story does not reset.
You set the rules
Choose what gets remembered, and clear a caller’s memory whenever you want.
Notes only your team can see
Flag a caller VIP or do-not-call, add tags, or leave a private note, kept separate from what the agent captures automatically, and every change is logged.
New information supersedes old, nothing gets erased
When something changes, such as an updated address or a new preference, the old value is superseded rather than overwritten, so the history stays intact until you ask for it to be cleared.
Read back as facts, never as instructions
What a caller says can update their profile, but it is never treated as a command. Nothing said on one call can change how the agent behaves on the next.
Card details never touch Sysevo
Payments run through your provider’s own checkout, so only the reference comes back into the caller’s profile.
Erasable on request
A caller’s profile and memory can be cleared whenever you need, and the change is logged.
Never shared between businesses
One customer’s caller profiles are isolated from every other Sysevo account at the database level, not just in the interface.
No add-ons, no second subscription, nothing to wire together yourself. It is one platform and one bill. Everything unmarked is on every plan; a handful of the heavier modules open up further up the tiers, and those are marked above. See what each plan includes.
People decide whether to ring youlong before they ring you.
We will source a live list in your market, send a review request to a contact you choose, and show you the inbox where the reply lands, all inside the call.
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