Custom solutions / By Sysevo
Connect specialist workflows and existing tools with the Sysevo platform. Scope the integrations and automation your team needs, with shared business context behind the work.
Free discovery call. Start with the problem, not a specification.
Speak. Understand. Route.
Your workflows, connected.
One place to run the work.
Different layers. One working system.
Choose the work. We build around it.
An agent that knows what to ask, when to act and when to bring your team in.
Connect the steps between an enquiry and an outcome, with the right checks along the way.
Give your team and customers a focused interface for the work they actually need to do.
The platform behind the solution
Your custom workflow can sit within a wider operational platform: the conversations, customer records, documents and finances your team uses to run the business.
Explore the whole platformOne connected workspace, from the first enquiry to the work that follows.
We agree the modules, plan and custom connections your solution needs during discovery.
The pieces, connected.
We design the whole journey, from the incoming request to the work that follows.
01The input
A phone call. A form. A message. A file. We identify where the work arrives and what a useful outcome looks like.
02The decision
Your rules, permissions and exceptions shape the workflow. Connect the systems it needs, and agree where a person stays in control.
03The action
The record is updated. The task is assigned. The customer gets the next step. Your team can see what happened and take over when needed.
CRM · Calendar · Documents · Data
Explore the system
Explore the core product areas, then decide with us how they should work together for your business.
01 / AI voice agents
Give customers a voice agent that can answer questions, collect the right details and move an enquiry towards its next step. Configure the knowledge, call logic and handovers around your business.
Knowledge · Context · Agreed calling rules
Add the enquiry to the customer history.
Follow up, arrange a booking or hand over.
02 / CRM & sales
Bring the enquiry, conversations and follow-up into one customer history. Give your team the pipeline, tasks and context to move work forward without piecing it together across separate tools.
Example customer record
Contact details and the original request.
The call summary and the customer’s needs.
Scope and documents kept with the record.
A clear next action for the team.
03 / Finance & payments
Keep invoices, payment links, expenses and reporting within the operation. Your team can move from winning the work to billing for it, with the tools to understand the financial position.
Documents · Payments · Financial records
Beyond the core
Built for the operation
Customer conversations, qualification and internal assistance, grounded in your business knowledge.
Multi-step processes that connect tools, move information and handle agreed exceptions.
Operational portals, customer interfaces and reporting built around your team’s needs.
Web and mobile experiences with search, conversational interfaces and AI features scoped to your use case.
Connect APIs, databases and existing systems, with access and data handling agreed during scoping.
Document handling, repeatable admin and scheduled reporting that reduce manual handovers.
Illustrative workflows
An incoming call or message
Identify the booking and the request. Answer from agreed property knowledge or hand over.
Capture the request, route it to the right team and keep it with the guest record.
Example journeys. Integrations and actions depend on the systems and scope agreed for your project.
A clear scope. A considered build.
Walk through the business, the current tools and the problem worth solving.
Agree the workflow, integrations, permissions, deliverables and success criteria.
We build the system and review it with you, including exceptions and handovers.
Roll out with your team, then follow the hosting, support and improvement plan agreed.
Before we build
No. Start with the problem, the tools you use and the outcome you want. We use discovery to define the scope and decide whether a custom build is the right approach.
We review the APIs, data access and integration options for your current tools. We confirm what can connect, what requires a custom integration and any dependencies before agreeing the build.
Pricing depends on the workflow, integrations, complexity and ongoing requirements. Following discovery, we give you a scoped proposal with the deliverables, costs and dependencies.
A focused agent or workflow and a full custom platform have different delivery needs. We agree a realistic schedule after scoping, including review, integration access and launch preparation.
We agree the hosting, ownership, documentation, training and support arrangements as part of the project. Your team knows how the system will be operated and how changes will be handled.
Start with the work you want to change.
Bring the problem. We’ll work through the possibilities together.
Start a conversationFree discovery call · No obligation