Sysevo
Voice AI Platform

Voice AI thatsounds human.

Build and deploy voice agents that handle real conversations: inbound, outbound, and everything between.

24/7

Call handling

60+

Languages

Built and managed for you

Agent activityhotel-concierge · #a41f
Live, right now

See an agent handle real calls.

A live conversation on the left, the agent's console on the right.

Live Call, 00:23

Caller Memory

VIP guestBooth seating3rd visit
S

Hotel Concierge

Active · Inbound

3

Active calls

247

Today

1:47

Avg

99.2%

Ans.

84

Booked

Booking rate0%

Live activity

Table for 4 · Sat 7:30pm · Confirmed

Suite booked · Fri–Sun · Room 412

Wake-up call · 6:45am · Room 308

Airport taxi arranged · 7:30am

Spa treatment · Sunday 2pm · Done

Inbound

A call is one of five doors in.

A call the agent answers lands in the same inbound queue as every other route in. Whoever is on it works one list rather than checking five places.

Voice agents

Somebody rang your number, or pressed the call button on your website. The transcript, the summary and what they actually wanted come with it.

Booking links

They booked a slot themselves, so the enquiry and the appointment arrive together.

Forms

A published form or one embedded in your own site. Every answer they gave is on the record.

Email

An enquiry that arrived in the inbox, read and filed like the rest rather than sitting unread.

Webhooks

Anything else that can make an HTTP request: a portal, a marketplace, a chat widget, your own software.

One script on your website

Drop the embed on your site and a visitor gets a call button, a chat launcher, or both from the same launcher. Set the label, the position and the colour to match your site. Configure neither and it renders nothing at all.

  • Call button
  • Chat launcher
  • Your label
  • Your position
  • Your colour

Each channel is yours to name, colour and order. Rename one and nothing about how it behaves changes.

Inbound5 new
Rachel DoyleHot

Asked to be booked Thursday

Voice agents · New

Tom BerginWarm

Budget given, no date yet

Forms · New

S. WhitfieldHot

Slot already in the diary

Booking links · Reviewed

M. OkaforCool

Site widget, no reply yet

Webhooks · New

J. HartleyCold

Said they would be back in touch

Email · Reviewed

See the inbound queue in the CRM

Everything included

Voice is the front door. The platform comes with it.

Everything below is in your account from day one, built in and switched on, with no separate service to buy or connect. This is what you get for your money.

Voice & calling

  • A number, live in minutes

    Rent a Sysevo number from $3/month or forward the line you already use. Either way, no porting paperwork, just a working agent.

  • Or bring your own carrierCommand+

    Connect Twilio, Telnyx, Vonage, Plivo, Cloudonix or Vobiz in a few clicks, or self-host over SIP through Asterisk if you run your own telephony.

  • Two ways to build an agent

    A guided simple view for straightforward setups, or a full visual workflow editor with branching logic and conditions. Same agent, whichever view you use.

  • Full control over behaviour and voice

    Tune personality, speaking pace and interruption sensitivity, and pick the model behind it: OpenAI, Claude, Gemini or Grok.

  • 6,000+ voices to choose from

    Browse the full voice library by accent, age, gender and use case, or reuse a voice you have already saved.

  • Voice cloningGrowth+

    Upload a short sample and your agent speaks in that voice. A founder’s, a brand ambassador’s, whoever you choose.

  • Tools and knowledge bases, mid-call

    Give an agent documents to search and custom tools it can call out to, so it can act on real information while the caller is still on the line.

  • Outbound campaigns with real retry logic

    Batch-dial a list and set exactly what happens on no answer, busy or voicemail, with automatic recalls with a delay and a retry cap you control.

  • Watch the calls happening now

    A realtime board of every call in progress, with the transcript scrolling as it is spoken, so you can step in rather than read about it afterwards.

  • Callbacks, scheduled rather than remembered

    Anyone who asked to be rung back is queued automatically, or filed for review first if you would rather approve them.

  • Dispositions, and a suppression register

    What actually answered each number, from a person to a voicemail to a dead line, feeding one register of numbers that must not be dialled again.

  • Every call recorded and transcribed

    Follow a call’s transcript live, or come back to the recording and full transcript afterwards.

  • Every call analysed

    Automatic conversation analysis on every call, plus up to 15 custom fields you define for your industry.

  • Live scoring and sentimentGrowth+

    Every call scored and read for sentiment as it happens, not just summarised afterward.

  • The agent acts, not just talks

    Book an appointment, send an email, take a payment, create a task or send a form, queued the moment a call is analysed, with your approval where it reaches the caller.

  • A real voice call, embedded on your site

    Not a chat bubble. A live voice widget with an audio-reactive interface, dropped straight into your website or app.

  • REST API and an MCP server

    Build against a full REST API, or connect an MCP server directly to Claude Code, Cursor, Claude Desktop or Zed.

  • Pay-as-you-go, on your terms

    A wallet that tracks plan minutes and top-up minutes separately, with auto-recharge if you want it and billing you can see into at any time.

No add-ons, no second subscription, nothing to wire together yourself. It is one platform and one bill. Everything unmarked is on every plan; a handful of the heavier modules open up further up the tiers, and those are marked above. See what each plan includes.

This is the part of the platform this page is about. See everything else it comes with.

Live demo

Talk to a live AI agent.

Pick an agent type and call. No signup, no download.

Call Alex

Hotel Concierge

Browser-based · No account needed · Free

No account needed · Works in your browser · Free to try

Capabilities

Everything a phone agent needs.

Inbound and outbound, with memory, tool calling, and multi-language support built in. Not a chatbot on a phone line. A real AI agent built for voice.

Build your first agent

Inbound calls

Never miss a customer call. Your agent answers instantly, 24/7, in any language.

Outbound campaigns

Upload a contact list. Your agent calls everyone. You review results in real time.

Voice cloning

Train a custom voice that sounds like your brand, or a specific team member.

70+ languages

Serve customers worldwide without hiring multilingual staff.

Unique

Caller memory

Every returning caller is recognised by phone number. Name, history, and preferences, surfaced before they speak.

Low latency

Under 800ms to first word. Natural, human-paced conversation. No awkward pauses.

Tool calling

Book appointments, update records, check availability, in real time during the call.

Human escalation

When the agent can't help, it transfers seamlessly. The caller never knows they were on hold.

The Agent Editor

Every detail of your agent, in one place.

Configure voice, personality, memory, tools, and AI model without writing a single line of code.

Tools & Integrations

Your agent takes action. During the call.

Eight tools, five active by default and three advanced, let your agent book, look up, transfer, send and respond without any human intervention. Connect your existing CRM, calendar, and communication tools in minutes.

CRM

HubSpotSalesforcePipedriveZohoCloseMonday

Calendar

Google CalendarOutlookCalendlyAcuity

Messaging

Twilio SMSSendgridMailchimpPostmark
Calendar BookingBuilt-in

Google Calendar, Outlook, Calendly, or custom API. Agent checks availability and books in real time during the call.

CRM LookupBuilt-in

Pull the caller record from HubSpot, Salesforce, Pipedrive, or any API, before they say a word.

Knowledge BaseBuilt-in

Semantic search across your PDFs, docs, and web pages. Agent answers questions directly from your content.

Call TransferBuilt-in

Transfer to a human agent or number. Set trigger conditions in natural language. Caller stays on the line.

Send SMSBuilt-in

Send confirmation, links, or follow-ups during or after the call. Fully templated with caller variables.

Send EmailAdvanced

Post-call email to the caller, an internal address, or both. Triggered automatically on call end or custom conditions.

Webhook / API CallAdvanced

Call any external endpoint mid-conversation. Pass caller data and use the response to continue the call.

Custom FunctionAdvanced

Write a JavaScript function that runs during the call. Full access to call state, transcript, and memory.

Workflow Editor

Program complex call logic, visually.

Not every call is simple. Branch on caller intent, route by customer type, fire tools in sequence.

Live preview: a vet practice call routing through memory lookup, CRM retrieval, appointment booking, and SMS confirmation.

Caller Memory

Your agents don't forget.

Every caller is recognised by their phone number. No accounts, no logins. Just instant, personal service from the first word.

See how Caller Memory works →
Riverside Vets · NadiaFirst call
S
Riverside Vets, you're through to Nadia. Who am I speaking with?
Hi, it's Ben Walsh.
S
Hi Ben! How can I help you today?
I need to get my dog booked in for his annual vaccination.
S
Of course. What breed is he, and how old?
He's a 4-year-old Labrador, his name's Milo.

Agent stores: caller name, pet name & breed, reason for visit.

Riverside Vets · Nadia3 weeks later · Returning caller
Memory surfaced · Ben Walsh · 3 weeks since last call
Milo (Labrador, 4y)Annual vaccinationPrefers mornings
S
Ben, calling about Milo's vaccination follow-up by any chance?
Spot on, yeah.
S
I've got a morning slot with Dr. Collins this Thursday at 10am. Shall I lock that in?
Thursday 10am is perfect.
S
Done. I'll send a text reminder to your mobile shortly.

Zero re-introduction. Full context carried forward from call one.

Recognised by

Phone number

No login required from the caller

Memory survives

Agent updates

Remembers even if you rebuild the agent

GDPR

Deletion on request

Verbal or API-triggered deletion

Compliance

Calling at scale, without the risk.

Outbound calling has real regulatory teeth. Do-not-call enforcement, data residency, and erasure aren't settings you have to remember to configure. They're how the platform works by default.

Do not call, enforced automatically

The moment a caller opts out, that number is blocked from every future outbound call and campaign, with no manual list management.

Encrypted in transit and at rest

AES-256 encryption on stored data, TLS 1.3 on every call and API connection.

Choose where data lives

EU, UK, or US data residency options, so your caller data stays where your compliance requirements say it should.

Right to erasure

A caller's profile and memory can be cleared on request, verbally on the call or through the API.

Across every industry

Built for the way your industry actually works.

Hospitality

Hotel Concierge

Auto
Routine calls resolved
24/7
Always available

"Aria handles the inbound line. Reservations, room service, concierge, all resolved without staff involvement."

Table bookingsRoom enquiriesLate check-outConcierge requests

Healthcare

Medical Receptionist

Fewer
Missed appointments
3min
Average booking time

"Clara books appointments, handles prescription enquiries, and routes urgent calls, without a single dropped call."

Appointment bookingPrescription queriesUrgent call routingFollow-up reminders

Recruitment

Candidate Screener

Faster
Candidate pipeline
0
Calls dropped or missed

"Marcus runs first-call screening 24/7. Qualified leads land in the CRM with structured notes before the hiring manager starts their day."

First-call screeningAvailability checksCRM captureQualification scoring

Real Estate

Lead Qualifier

More
Viewings booked
< 1min
Lead response time

"Sam qualifies inbound enquiries, books viewings, and updates the CRM in real time, converting traffic while the team focuses on closing."

Enquiry qualificationViewing bookingsCRM updatesProperty questions

Hospitality · Healthcare · Recruitment · Real Estate · Financial Services · Retail · Legal · Logistics and more

Custom solutions

Powered by the best models.

All inference is managed for you, with every provider included. No API keys, no surprise bills.

OpenAIOpenAI
GPT-4.1Recommended

Our recommended model

GPT-4.1 mini

Faster · Lower cost

o3

Advanced reasoning

AnthropicAnthropic
Claude 3 Opus

Most capable

Claude 3.7 SonnetRecommended

Best for nuanced conversation

Claude 3.5 Haiku

Faster · Excellent quality

GoogleGoogle
Gemini 2.5 ProRecommended

Best for multilingual calls

Gemini 2.5 Flash

Fast & highly capable

Gemini 2.0 Flash

Ultra-fast response times

xAI
Grok 3Recommended

Best-in-class reasoning

Grok 3 mini

Fast · Cost-efficient

Speech to Text

DeepgramNova-2 / Nova-3
AssemblyAIUniversal-2
WhisperWhisperLarge v3
AzureFast Transcription

Text to Speech

ElevenLabsElevenLabsTurbo v2.5
PlayHTPlayHT 3.0 Turbo
CartesiaSonic
Fish AudioSpeech 1.6
AzureNeural voices

Telephony

Twilio
Vonage
Telnyx
Bandwidth
Plivo
SignalWire

Built for production

Enterprise-grade infrastructure.

< 800ms

First response

24/7

Always-on infrastructure

70+

Languages

Concurrent calls

Speech-to-textDeepgram Nova-2 / Nova-3
Text-to-speechElevenLabs
LLM optionsGPT-4.1 · Claude 3.7 · Gemini 2.5 · Grok 3
TelephonyTwilio
Call recordingAll plans
TranscriptionAutomatic · Searchable
Caller memoryGrowth plan +
Tools8 tools, 5 active by default
WorkflowsVisual builder · Unlimited nodes

Call Intelligence

Every call. Automatically scored.

The moment a call ends, Sysevo grades it across five dimensions. No manual review, no spreadsheets. Your quality data is ready before your team starts their day.

Resolution

Did the agent fully resolve the caller's intent, or leave it open?

Sentiment arc

Tracks how caller emotion shifts across the conversation, word by word.

Prompt adherence

Did the agent stay within its instructions, tone, and compliance constraints?

Response latency

Measures time from end of caller utterance to start of agent response.

Outcome tag

AI classifies every call against 25 dispositions: booked, qualified, callback requested, gatekeeper, voicemail, do not call and the rest.

Ask your own questions of every call

Sarah Mitchell

+44 7700 900 142 · 2m 47s

Qualified

Call Score

94/100

Sentiment

9.1/10

Adherence

98%

Sentiment arc

↗ Improved

Auto-executed · post-call

Transcript indexed

6 key moments flagged

+0.3s

Sentiment scored

Positive · 9.1 / 10

+0.7s

CRM contact updated

Sarah Mitchell · status: qualified

+1.1s

Caller memory saved

3 preferences updated

+1.5s

AI summary written

47-word call summary

+2.0s

Follow-up queued

SMS confirmation scheduled

+2.6s
All 6 actions completed in 2.6s · Zero human involvement
What the system finishes in the seconds after hang-up

Call Outcomes

Every call ends with a disposition.

The agent classifies the outcome of every call automatically, so your pipeline reflects reality without anyone tagging calls by hand.

Booked

Appointment or callback scheduled, and it moves straight into your calendar and CRM.

Qualified

Caller met the qualification criteria on the call, and the record says so without anyone tagging it.

Callback requested

Caller asked to be called back at a specific time, queued automatically.

No answer / voicemail

Call went unanswered or to voicemail, so it is eligible for an automatic retry.

Not interested

Caller declined. Lead is deprioritised, not deleted, so you keep the record.

Do not call

Caller asked not to be contacted again. Enforced automatically, every future call.

All 25 dispositions, and what each one does next

Automated Callbacks

A missed call isn't a lost one.

Set exactly what happens when a call goes unanswered. A busy signal, no answer, or voicemail can all trigger an automatic retry, on your terms.

Max retries

How many times a missed call gets attempted again

1–10

Retry delay

How long to wait before the next attempt

1–60 min

Retry on

Choose exactly which outcomes trigger a retry

Busy · No answer · Voicemail

Once a caller marks "do not call," retries stop for that number, permanently, with no override required.

How a spoken time becomes a booked callback

Deployment

Four ways to deploy.
One platform.

Inbound

Answer every call, 24/7, without staff.

  1. 1Buy or port a phone number
  2. 2Assign your agent
  3. 3Go live instantly

Outbound

Reach hundreds of leads while you sleep.

  1. 1Upload your contact CSV
  2. 2Configure the campaign
  3. 3Review results in the CRM

Web Widget

Let website visitors talk to your agent.

  1. 1Copy one line of code
  2. 2Paste it in your website
  3. 3Live in seconds

API

Integrate voice into any workflow.

  1. 1Get your API key
  2. 2Call /v1/calls endpoint
  3. 3Full programmatic control

Getting the number itself is the easy part. Buy one in minutes, or forward the number you already advertise.

For developers

Full REST API.
Any LLM.

Build voice AI into any product. Use our REST API to start calls, process webhooks, and query call data, in any language or framework.

REST API + WebSocketsFull programmatic control
Custom LLM supportGPT-4.1, Claude, Gemini, Grok
Real-time webhooksEvents for every call state
< 800ms latencySub-second first response

# Start an outbound call

curl -X POST https://api.sysevo.io/v1/calls \
  -H "Authorization: Bearer sk_live_..." \
  -H "Content-Type: application/json" \
  -d '{
    "agent_id": "agt_hotel_concierge",
    "to": "+447700900142",
    "metadata": { "booking_ref": "BK-8842" }
  }'

One platform

Everything included. Done for you.

LLM, speech recognition, voice synthesis and telephony. Your CRM, phone system and analytics, one connected system, built for you.

Questions

What people ask about AI phone agents

How they are built, what they can do on a call, and what a call actually costs.

An AI phone agent answers and makes calls in a natural voice, follows the flow you build, and acts on what it hears. In Sysevo you build one in either a guided simple view or a full visual workflow editor with branching logic, pick the model behind it from OpenAI, Claude, Gemini or Grok, choose a voice, and give it tools and knowledge bases it can use mid-call. It handles inbound and outbound on the same platform.