Countries and languages
What Sysevo supports, country by country.
Sysevo is built in the UK for businesses whose customers can be anywhere. Here is exactly what works where: phone numbers, texting, calling hours, billing and data. Where something isn't built yet, we say so.
At a glance
Phone numbers
Local numbers in many countries
New numbers come from our carrier, subject to stock in each country. Or keep your own line and forward it.
Texting
64 countries
Business texting with per-country setup. Replies are supported in most of them.
Calling hours
45 countries researched
Outbound calls respect each country's calling window in the person's local time.
Billing
US dollars
Plans, minutes and add-ons are priced and charged in USD.
Data
Stored in the EU
Your account database and archived call recordings sit in EU data centres.
App language
English and Spanish
The whole Sysevo app can be switched to Spanish from the language menu.
Phone numbers
Three ways to give an agent a number. More detail is on the phone numbers page.
A new local number
Pick a country and Sysevo buys a local number for your agent, with no carrier account of your own. What is available depends on our carrier's stock in that country. In regulated countries, including the UK and most of the EU, the carrier needs your business details and identity documents first, which you upload once during setup.
Keep the number you already have
Forward your existing line to your agent and nothing changes for your customers. Sysevo shows the exact forwarding codes for 85 mobile carriers across 33 countries: always, when you don't answer, or when you're busy.
Use your own carrier account
If you already buy numbers from Twilio, Telnyx, Vonage or Plivo, connect the account and import the numbers you have, in whatever countries that account covers.
Forwarding codes included for these 33 countries
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Denmark
- Finland
- France
- Germany
- India
- Ireland
- Italy
- Japan
- Kenya
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Nigeria
- Norway
- Philippines
- Poland
- Portugal
- Saudi Arabia
- Singapore
- South Africa
- Spain
- Sweden
- Switzerland
- Thailand
- United Arab Emirates
- United Kingdom
- United States
Business texting in 64 countries
Each country asks for its own details before a number can text, and Sysevo walks you through them. Countries marked “send only” can receive your messages but can't reply to them.
Americas
- Argentina · send only
- Bahamas · send only
- Brazil
- Canada
- Chile
- Colombia · send only
- Costa Rica
- Dominican Republic · send only
- Ecuador · send only
- Guatemala · send only
- Jamaica · send only
- Mexico
- Panama · send only
- Peru · send only
- United States
- Uruguay · send only
Europe
- Austria
- Belgium
- Bulgaria · send only
- Croatia · send only
- Cyprus · send only
- Czechia
- Denmark
- Estonia
- Finland
- France · send only
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia · send only
- Spain
- Sweden
- Switzerland
- United Kingdom
Asia Pacific
- Australia
- China · send only
- Hong Kong SAR China
- India · send only
- Indonesia · send only
- Japan · send only
- Malaysia · send only
- New Zealand
- Philippines
- Singapore
- South Korea · send only
- Taiwan
- Thailand
- Vietnam · send only
Middle East
- Israel
- Saudi Arabia · send only
- Türkiye · send only
- United Arab Emirates · send only
Calling hours, by country
Outbound campaigns and the sales dialer check the calling window in the person's own time zone before every call. If their time zone is unknown, the call waits. We have researched the rules for these countries. Where the law or an industry code sets hours, including different hours at weekends, those are what the dialer uses; where we found no calling-hours law, it applies a cautious 9am to 8pm, Monday to Saturday. In the US, stricter state rules narrow the federal window. Anywhere else defaults to 8am to 9pm local time.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Bulgaria
- Canada
- Chile
- Colombia
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- India
- Ireland
- Italy
- Japan
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Romania
- Singapore
- Slovakia
- Slovenia
- South Africa
- Spain
- Sweden
- Switzerland
- United Kingdom
- United States
See the hours, and the law behind them, for every country
Calling hours are a safeguard, not legal advice. You are still responsible for consent and the rules that apply to your calls.
Languages, time zones, billing and data
Languages
The Sysevo app is available in English and Spanish. AI voice agents are set up in English by default. If your callers speak another language, talk to us before you sign up, so we can check it on a test call in that language first.
Time zones
Calendars, appointments and campaign schedules each keep their own time zone, so a team in London can book customers in Sydney at the right hour.
Billing
All prices are in US dollars, wherever you are. See plans.
Where your data is stored
Your account database and archived call recordings are stored in EU data centres. Some providers we use, for example for voice and AI, process data outside the UK and EEA under the safeguards in our Data Processing Agreement. More on security.
Not available yet
Number porting
Moving a number to Sysevo is not available. Forwarding gives you the same result without switching anything off.
Toll-free numbers
Not available to buy yourself yet. Talk to us if you need one.
Other currencies
Prices are in US dollars only. Your card provider converts at its own rate.
National do-not-call registers
The UK TPS and CTPS, the US National Do Not Call Registry and similar lists are not connected. Upload your own suppression list and campaigns will skip those numbers.
Public holidays outside the US and England
Campaigns can skip US federal holidays and bank holidays in England and Wales. Other countries' holidays are not built in yet.
Questions
Can I use Sysevo outside the UK?
Yes. Sysevo is a UK company, and it works for businesses in other countries too. Numbers, texting, calling hours and billing each vary by country, and this page lists what is supported in each.
Can I get a phone number in my country?
Often, yes. Sysevo can buy a local number for your agent subject to our carrier's stock, and some countries need business identity documents first. You can also forward your existing number or connect your own Twilio, Telnyx, Vonage or Plivo account.
Do AI voice agents speak languages other than English?
Agents are set up in English by default. If your callers speak another language, talk to us before you sign up, so we can check it on a test call in that language first.
What currency will I be charged in?
US dollars. Plans, call minutes, numbers and add-ons are all priced in USD.
Where is my data stored?
Your account database and archived call recordings are stored in EU data centres. Some providers we use, for example for voice and AI, process data outside the UK and EEA under the safeguards described in our Data Processing Agreement.
Calling customers in another country?See it working on your numbers first.
A short demo using the country, numbers and calling hours you actually need. If something on this page doesn't cover you, we'll tell you on the call.
Book a demo