Freedom Mobile call forwarding codes
How to forward calls on Freedom Mobile in Canada: the codes to dial from your phone, how to set it up in Phone dialler (network code), and how to switch it off again.
| Forward | Turn on | Turn off |
|---|---|---|
All calls | *21*[number]# | #21# |
When you don’t answer | *61*[number]# | #61# |
When you’re busy | *67*[number]# | #67# |
Replace [number] with the 10-digit number you want calls sent to, without the leading 1, for example 2015550123. Dial the code like a phone number and press call. A confirmation message or tone means it worked.
Step by step
- Open your phone's dialler (keypad)
- Enter *21*[number]# to forward all calls
- Press call and wait for the confirmation message
- To cancel later dial #21# (check status with *#21#)
Ask Freedom Mobile to do it
Dial *611 from your Freedom phone and ask to enable call forwarding to the number you want.
Forward missed calls to an AI receptionist
The same codes work with Sysevo. Get a number for an AI voice agent, then use the “when you don’t answer” code so the agent picks up the calls you miss: it answers, books, takes the details and logs everything in your CRM. Your customers keep dialling the number they already know, and nothing is ported or switched off. See phone numbers and AI voice agents.
Questions
How do I forward all calls on Freedom Mobile?
Dial *21*[number]# and press call, where [number] is the 10-digit number you want calls sent to, without the leading 1, for example 2015550123. To turn it off, dial #21#.
How do I forward calls on Freedom Mobile only when I don't answer?
Dial *61*[number]#. Calls ring your phone first and move on only if nobody picks up. Dial #61# to stop.
Can Freedom Mobile set up call forwarding for me?
Dial *611 from your Freedom phone and ask to enable call forwarding to the number you want.
Other networks in Canada
Codes can change and some plans block forwarding. If a code doesn’t work, ask Freedom Mobile support. All networks.
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