Movistar Mexico call forwarding codes
How to forward calls on Movistar Mexico in Mexico: the codes to dial from your phone, how to set it up in Mi Movistar app, and how to switch it off again.
| Forward | Turn on | Turn off |
|---|---|---|
All calls | **21*[number]# | ##21# |
When you don’t answer | **61*[number]# | ##61# |
When you’re busy | **67*[number]# | ##67# |
Replace [number] with the full number you want calls sent to, with its country code, for example +44 7700 900123. Dial the code like a phone number and press call. A confirmation message or tone means it worked.
Step by step
- Mi Movistar has no reliable divert toggle — use the handset keypad
- Enter **21*[number]# and press call
- Wait for the confirmation that all calls divert to [number]
- To cancel later, dial ##21# and press call
Ask Movistar Mexico to do it
Dial *611 free from your Movistar line (or 800 888 8366) if calls are not forwarding to the number you want.
Forward missed calls to an AI receptionist
The same codes work with Sysevo. Get a number for an AI voice agent, then use the “when you don’t answer” code so the agent picks up the calls you miss: it answers, books, takes the details and logs everything in your CRM. Your customers keep dialling the number they already know, and nothing is ported or switched off. See phone numbers and AI voice agents.
Questions
How do I forward all calls on Movistar Mexico?
Dial **21*[number]# and press call, where [number] is the full number you want calls sent to, with its country code, for example +44 7700 900123. To turn it off, dial ##21#.
How do I forward calls on Movistar Mexico only when I don't answer?
Dial **61*[number]#. Calls ring your phone first and move on only if nobody picks up. Dial ##61# to stop.
Can Movistar Mexico set up call forwarding for me?
Dial *611 free from your Movistar line (or 800 888 8366) if calls are not forwarding to the number you want.
Other networks in Mexico
Codes can change and some plans block forwarding. If a code doesn’t work, ask Movistar Mexico support. All networks.
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