SFR call forwarding codes
How to forward calls on SFR in France: the codes to dial from your phone, how to set it up in SFR & Moi app, and how to switch it off again.
| Forward | Turn on | Turn off |
|---|---|---|
All calls | **21*[number]# | ##21# |
When you don’t answer | **61*[number]# | ##61# |
When you’re busy | **67*[number]# | ##67# |
Replace [number] with the full number you want calls sent to, with its country code, for example +44 7700 900123. Dial the code like a phone number and press call. A confirmation message or tone means it worked.
Step by step
- Sign in at sfr.fr or open the SFR & Moi app
- Go to 'Réglages' → 'Téléphonie' → 'Gérer mes options d'appels'
- Enable 'Renvoi d'appel' and choose 'Renvoyer tous les appels'
- Enter [number] and confirm (or dial **21*[number]# from the keypad)
Ask SFR to do it
Call SFR on 1023 and ask to activate the renvoi d'appels inconditionnel to the number you want.
Forward missed calls to an AI receptionist
The same codes work with Sysevo. Get a number for an AI voice agent, then use the “when you don’t answer” code so the agent picks up the calls you miss: it answers, books, takes the details and logs everything in your CRM. Your customers keep dialling the number they already know, and nothing is ported or switched off. See phone numbers and AI voice agents.
Questions
How do I forward all calls on SFR?
Dial **21*[number]# and press call, where [number] is the full number you want calls sent to, with its country code, for example +44 7700 900123. To turn it off, dial ##21#.
How do I forward calls on SFR only when I don't answer?
Dial **61*[number]#. Calls ring your phone first and move on only if nobody picks up. Dial ##61# to stop.
Can SFR set up call forwarding for me?
Call SFR on 1023 and ask to activate the renvoi d'appels inconditionnel to the number you want.
Other networks in France
Codes can change and some plans block forwarding. If a code doesn’t work, ask SFR support. All networks.
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