TIM Italy call forwarding codes
How to forward calls on TIM Italy in Italy: the codes to dial from your phone, how to set it up in Phone dialler (GSM code), and how to switch it off again.
| Forward | Turn on | Turn off |
|---|---|---|
All calls | **21*[number]# | ##21# |
When you don’t answer | **61*[number]# | ##61# |
When you’re busy | **67*[number]# | ##67# |
Replace [number] with the full number you want calls sent to, with its country code, for example +44 7700 900123. Dial the code like a phone number and press call. A confirmation message or tone means it worked.
Step by step
- TIM has no in-app mobile divert toggle — use the handset keypad
- Enter **21*[number]# to forward all calls (**61*[number]# no-answer, **67*[number]# busy)
- Press call and wait for the confirmation message
- Check status with *#21#; cancel with ##21#
Ask TIM Italy to do it
Call TIM free on 119 and ask to set the trasferimento di chiamata to the number you want.
Forward missed calls to an AI receptionist
The same codes work with Sysevo. Get a number for an AI voice agent, then use the “when you don’t answer” code so the agent picks up the calls you miss: it answers, books, takes the details and logs everything in your CRM. Your customers keep dialling the number they already know, and nothing is ported or switched off. See phone numbers and AI voice agents.
Questions
How do I forward all calls on TIM Italy?
Dial **21*[number]# and press call, where [number] is the full number you want calls sent to, with its country code, for example +44 7700 900123. To turn it off, dial ##21#.
How do I forward calls on TIM Italy only when I don't answer?
Dial **61*[number]#. Calls ring your phone first and move on only if nobody picks up. Dial ##61# to stop.
Can TIM Italy set up call forwarding for me?
Call TIM free on 119 and ask to set the trasferimento di chiamata to the number you want.
Other networks in Italy
Codes can change and some plans block forwarding. If a code doesn’t work, ask TIM Italy support. All networks.
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