Every appointment. Every recall. Zero missed calls.
Healthcare practices lose thousands each month to missed appointments. Sysevo handles confirmation calls, reminder sequences, and rescheduling automatically, all before a human needs to get involved.
The problem
What you're dealing with now.
Reception is overwhelmed during peak hours
Monday morning appointment rush, post-holiday backlog, and your reception team can only handle one call at a time. Patients give up and go elsewhere.
No-shows cost revenue and waste appointment slots
Industry average is 15–30% no-show rates. Manual reminder calls take staff hours every day and still miss patients.
After-hours calls go to voicemail and aren't followed up
Patients calling outside opening hours about medication queries, appointment changes, or urgent questions get a voicemail. Many don't leave one.
The solution
How Sysevo helps.
Every problem above has a specific, built-in answer. No integrations needed, no setup sprints.
AI receptionist handles calls instantly, no hold time
Book, reschedule, cancel, and answer FAQs without a human. All calls answered in under 2 seconds. Zero hold time.
Automated recall and reminder campaigns
Upload a recall list. The agent calls each patient, books their appointment, and updates the CRM. Reduce no-shows by up to 70% with automated reminders.
24/7 intake and appointment management
Patients can book or change appointments at any hour. Urgent queries are flagged and queued for the next available clinician.
Use cases
What healthcare teams use it for.
Purpose-built for the specific workflows healthcare businesses run every day.
Appointment reminders
Cancellation & rescheduling
Post-appointment follow-up
Prescription renewal alerts
Patient satisfaction surveys
Agent in action
See it working in your industry.
Appointment booking
Agent
“Good morning, Riverside Medical. This is Sophie, the practice assistant. Are you calling to book an appointment?”
Caller
“Yes, I'd like to see Dr. Patel this week.”
Availability checked, appointment booked, confirmation SMS sent, all in under 2 minutes.
Recall campaign
Agent
“Hello, this is a reminder call from Riverside Medical. Our records show you're due for your annual blood pressure check. Would you like to book that now?”
Caller
“Oh yes, I meant to do that. When have you got?”
Patient booked from an automated outbound recall campaign. No staff time required.
After-hours query
Agent
“The practice is currently closed. I can take a message for the duty doctor, help you book an appointment for tomorrow, or if this is an emergency, connect you with 111.”
Caller
“I need to change my Thursday appointment.”
Appointment rescheduled at 9pm without any staff involvement.
Built for healthcare
Capabilities designed around your industry.
Every feature reflects how healthcare teams actually operate — not generic software adapted after the fact.
70%
fewer no-shows
40%
admin time saved
98%
patient satisfaction
Platform capabilities
Everything you need, built in.
Patient Management
Records, scheduling & care continuity
- Patient records with full contact details and visit history
- Appointment calendar for consultations and follow-ups
- Automated recall for annual check-ups and chronic condition monitoring
- Clinical case management with status and outcome tracking
- Referrals management (incoming and outgoing) with partner details
- Emergency intake logging with timestamps and priority flags
Scheduling & Operations
Appointments, reminders & workflows
- Multi-practitioner calendar with appointment types and confirmation
- Recall management for vaccinations, check-ups, and preventive care
- Automated appointment reminder sequences
- Outbound campaigns for recall drives across large patient lists
- Email management for patient communications and newsletters
- Workload distribution across clinical and admin staff
Reporting & Intelligence
Analytics and compliance oversight
- Appointment volume and attendance rate reporting
- Revenue tracking and pipeline for elective procedures
- Complaint management with audit trail and resolution tracking
- Team performance across consultation volume and patient satisfaction
- Campaign performance for recall and health promotion drives
- GDPR-compliant record keeping with deletion on request
Voice AI for Healthcare
Calls handled automatically
- After-hours appointment booking without staff involvement
- Automated prescription reminder calls to patients
- Inbound call routing to the right practitioner or department
- Post-appointment follow-up calls for satisfaction and adherence
- Emergency call handling with 111 redirection protocols
- Caller Memory for personalised patient recognition on every call
How it works
Up and running in hours, not months.
Upload your patient list
Import your patient database via CSV or connect your existing practice management system in minutes.
Configure your recall rules
Tell us the intervals for each recall type (annual check-up, 6-month review, vaccination). The system handles the rest.
AI contacts patients automatically
Patients are called or emailed at the right time. Appointments are booked directly into your calendar without staff involvement.
Your team reviews and sees results
See appointment fill rates, recall conversion, and patient satisfaction scores, updated daily.
85%
Recall campaign conversion
Appointments booked from AI-run campaigns
0
After-hours missed calls
Every call answered and triaged automatically
4hrs
Admin saved per week
Per practitioner on appointment management alone
95%
Patient satisfaction
With AI-handled booking experience