Two ways to start.One connectedplatform.

Choose Voice for an AI phone team. Connect adds customer records, bookings, documents and payments. Scale adds more marketing, commerce and customer-success tools. Core brings more sales, delivery, finance and team operations together. Pro adds the widest toolset and more capacity. Compare the tools, seats and usage you need before choosing.

Yes. Self-Serve subscriptions let your team configure agents, business knowledge, connections and supported workflows in your own workspace. Choose a plan, complete signup and test your setup before using it with customers. If you want Sysevo to build and connect the system for you, compare Launch, Growth and Command Enterprise plans.

Voice includes 100 voice minutes and 1 seat per month. Connect includes 250 minutes and 2 seats, Scale 500 minutes and 3 seats, Core 800 minutes and 5 seats, and Pro 1,250 minutes and 8 seats. Calls that use a realtime voice draw 1.5 plan minutes for every minute on the call, so a two-minute realtime call uses three plan minutes. The comparison also shows phone numbers, simultaneous calls, CRM records and other allowances for each subscription.

Voice focuses on AI calling and does not include CRM records. Connect is the first Self-Serve subscription with CRM records, with capacity increasing on Scale, Core and Pro. Choose a plan around both the calls you need answered and the customer work you want to manage afterwards.

Your monthly price covers the tools and allowances in the chosen plan. Extra usage, additional numbers, optional services and connected providers can add costs. Payment processing, advertising and provider charges are separate where applicable. Check the usage rates and billing controls in your account and confirm any implementation work before committing.

Voice and Connect include standard ticket support. Scale includes group onboarding. Core and Pro include priority support and office hours. A subscription lets your team run the setup; an Enterprise implementation is a separate route for businesses that want Sysevo to build, connect and hand over their system.

Paid subscriptions renew automatically unless cancelled before renewal. Under our published terms, upgrades take effect immediately with prorated charges, and downgrades take effect at the next renewal. Month-to-month cancellation takes effect at the end of the paid billing period. Any separately agreed commitment still applies. Check your account, order and terms before changing a plan.

Self-Serve subscriptions let your team configure and run Sysevo: choose Voice, Connect, Scale, Core or Pro, with monthly prices, usage allowances and included tools shown in the comparison. Enterprise plans include implementation by Sysevo: Launch, Growth and Command are scoped around your business, with connections, training and handover. Use the plan-type selector to compare the two routes.

Your quote has a one-time implementation fee and a monthly platform plan. The implementation covers the starting fleet and the setup, connections, migration and training we agree with you. The monthly plan includes its modules, support and usage allowances. Extra usage, additional build work and optional managed service are shown separately. Book a demo for the scope and pricing that fit your business.

Launch connects reception, CRM, booking, forms, quotes, signing and payments, with Syra, the power dialer, verified callers, team phone lines, email campaigns and sequences, Atlas docs and sheets, SMS, team chat and meetings. Growth includes all of Launch and adds coaching, more email sending capacity, wider marketing, WhatsApp, hosted company email and IT, advanced Atlas databases, projects, automation, commerce, people and customer-success workflows, plus industry workspaces. Command includes all of Growth and adds finance, procurement, payroll, advanced intelligence, governance, multi-location workspaces and exclusive white label. The comparison shows the allowances and access for each tier.

We build and connect 1 AI voice agent on Launch, 3 on Growth and up to 10 on Command. Those are the starting fleets Sysevo builds and customises for you. Every paid tier supports unlimited total agent configurations, and each includes the visual Agent Builder so your team can create more. Additional builds by our team can be scoped separately.

Launch includes 2,500 calling minutes, 2,000 SMS credits, 5,000 email sends, 300 meeting recording minutes, 10 AI proposal drafts and 500 website chat and AI email conversations, plus 1 WhatsApp number and 500 WhatsApp AI replies. Growth includes 5,000 calling minutes, 3,000 SMS credits, 20,000 email sends, 1,000 meeting recording minutes, 300 lead sourcing credits, 30 AI proposal drafts and 1,000 website chat and AI email conversations, plus 3 WhatsApp numbers and 1,000 WhatsApp AI replies. Command includes 8,000 calling minutes, 5,000 SMS credits, 50,000 email sends, 2,000 meeting recording minutes, 1,000 sourcing credits, 50 AI proposal drafts and 3,000 website chat and AI email conversations, plus 5 WhatsApp numbers and 2,500 WhatsApp AI replies. Additional Enterprise number pricing is agreed privately. Every plan includes 300 Syra requests per seat each month. Calling minutes are one pool shared by your AI voice agents and your reps’ power dialer. These allowances are shared across the account, and social scheduling through Buffer is available as an add-on. All monthly allowances reset at the start of each billing month, and unused minutes, credits and sends do not roll over.

Included calling minutes reset at the start of each billing month, and unused minutes do not roll over to the next month. Enterprise additional usage rates are agreed privately in your quote. Self-Serve subscription allowances and published terms are shown on the plans page. The rate covers the call and its recording, transcription, analysis, caller-memory update and call actions. It applies after your included minutes are used, and the included minutes are shared by your AI voice agents and your reps’ power dialer. Calls that use premium AI models, such as Claude Opus or Sonnet, ElevenLabs Multilingual or realtime voice, use 2.5 plan minutes for every minute of the call. Meeting recordings have their own allowance and additional minute packs.

Every monthly allowance is included in your plan and resets each month. Additional Enterprise usage rates are confirmed in your private quote. Self-Serve charges follow the published subscription terms. When the wallet is empty, that usage pauses until you top up, and auto-recharge can refill it for you. You can set a monthly spending cap or switch wallet use off so usage stops at each allowance.

SMS uses credits according to the destination country and message segments; longer messages and emoji can use more credits. Extra SMS usage is priced by destination, and unused monthly SMS credits do not roll over. WhatsApp is on every plan: 1 number is included on Launch, 3 on Growth and 5 on Command, with additional Enterprise numbers priced privately within the agreed plan limit. Meta bills its own messaging charges separately. WhatsApp AI replies are limited by the plan allowance, with human handover and usage controls in the workspace.

Vault storage is 5 GB per user on Launch and 10 GB on Growth and Command, pooled across the account. Extra storage is available. Meeting recording allowances are 300, 1,000 and 2,000 minutes per month respectively, separate from calling minutes. Voice recordings and transcripts are kept for 6 months on Launch, 12 months on Growth and 24 months on Command. You can buy additional recording minute packs, and purchased recording minutes do not expire.

Every tier includes Syra by chat and voice, with account search, business knowledge, memory, advice, daily briefs and approved actions. She works within your role and the modules in your plan. Launch covers your core customer work; Growth extends that work across marketing, teams and operations; Command adds finance, procurement and company-wide control.

White label is exclusive to Command, including your logo and colours on the platform and customer pages, your own domain, a branded app, client portal, sub-brands and reseller controls. It covers booking, quotes, proposals, payment links, signing, forms, reviews, file sharing and the matching industry journeys. Launch and Growth still include the underlying customer tools in their plan, with Sysevo branding.

We map your process, build and tune your starting voice agents, configure your plan’s modules, connect your numbers, calendars and tools, and test the customer journey with you. Launch includes core setup, 1–2 integrations and training. Growth adds up to 5 integrations, data migration and wider team workflows. Command includes full migration, custom integration scope and a phased rollout. Your implementation quote states exactly what we will deliver.

About 2 weeks for Launch, 3–4 weeks for Growth and a phased 4–6 weeks for Command. We agree the timeline around your data, integrations and rollout scope, then review and test the system with you before go-live. Training and handover are part of the delivery.

Growth and Command include access to workspaces for veterinary and dental practices, hospitality, rentals, real estate, recruitment, insurance, entertainment, excursions, agencies and call centres. We configure the matching records and workflows for your use case. Command adds your own branding to the industry’s customer-facing pages. Launch can still run reception, CRM, booking and sales for businesses in these industries.

Every tier includes integration access, webhooks, REST API, MCP and data import and export. We can provision numbers or arrange forwarding from the numbers you already use. Command also supports SIP and your own carrier. The connections built by our team are part of the agreed implementation scope; additional custom work can be quoted separately.

Every tier includes account permissions, two-factor authentication and data export. Command adds the security centre, customer verification, single sign-on and provisioning, account audit logs, a sandbox, contract lifecycle management, legal requests, policies, privacy workflows, risks, certificate tracking and a confidential speak-up channel. Access follows your team’s roles.

Seats are part of the plan: 3 on Launch, 10 on Growth and 25 on Command, where additional seat pricing is agreed privately. Voice numbers are 5 on Launch, 10 on Growth and 25 on Command. Advertising budgets and payment-provider processing fees are separate from the platform plan, as are applicable WhatsApp channel and Meta messaging fees. Additional implementation work and managed service are scoped separately. Every paid tier supports unlimited total agent configurations; usage allowances still apply.

Launch includes email support and a 30-day check-in. Growth adds priority support and quarterly optimisation reviews. Command includes a dedicated success manager, an agreed SLA and monthly reviews. You can run the system with your own team after training, or scope ongoing managed service with us.

Yes. Your account, customer records and workflows stay together as you move up a tier. Growth increases capacity and adds acquisition, team and delivery tools. Command adds finance, governance, white label and 25 seats. We agree any additional build, migration or rollout work with you as part of the upgrade.