TPG Mobile call forwarding codes
How to forward calls on TPG Mobile in Australia: the codes to dial from your phone, how to set it up in TPG My Account, and how to switch it off again.
| Forward | Turn on | Turn off |
|---|---|---|
All calls | **21*[number]# | ##21# |
When you don’t answer | **61*[number]# | ##61# |
When you’re busy | **67*[number]# | ##67# |
Replace [number] with the full number you want calls sent to, with its country code, for example +44 7700 900123. Dial the code like a phone number and press call. A confirmation message or tone means it worked.
Step by step
- Log in to My Account (TPG app or tpg.com.au)
- Go to 'Settings' and tap the '+' next to 'Call Forwarding'
- Toggle 'Divert All Calls' ON and tap 'Edit'
- Enter [number] in 'Divert To' and Save (allow up to 5 min)
Ask TPG Mobile to do it
Call TPG on 1300 993 019 (mobile support) or 13 14 23 to forward calls to the number you want.
Forward missed calls to an AI receptionist
The same codes work with Sysevo. Get a number for an AI voice agent, then use the “when you don’t answer” code so the agent picks up the calls you miss: it answers, books, takes the details and logs everything in your CRM. Your customers keep dialling the number they already know, and nothing is ported or switched off. See phone numbers and AI voice agents.
Questions
How do I forward all calls on TPG Mobile?
Dial **21*[number]# and press call, where [number] is the full number you want calls sent to, with its country code, for example +44 7700 900123. To turn it off, dial ##21#.
How do I forward calls on TPG Mobile only when I don't answer?
Dial **61*[number]#. Calls ring your phone first and move on only if nobody picks up. Dial ##61# to stop.
Can TPG Mobile set up call forwarding for me?
Call TPG on 1300 993 019 (mobile support) or 13 14 23 to forward calls to the number you want.
Other networks in Australia
Codes can change and some plans block forwarding. If a code doesn’t work, ask TPG Mobile support. All networks.
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