Sysevo

Telemarketing calling hours in Germany

Germany has no calling-hours law. Sysevo applies a cautious window instead: Monday to Friday: 8am–8pm; Saturday: no calls; Sunday: no calls. Calls to consumers also need their consent first, whatever the hour.

Monday to Friday8am–8pm
SaturdayNo calls
SundayNo calls
These hours are
No calling-hours law; business norm
Consumer consent
Consent needed first (opt-in)
Public holidays
No specific rule recorded

The detail

UWG §7: unsolicited consumer calls without prior express consent are unlawful whatever the hour, fines to €300,000 per call. No statutory window exists; shown is the 8:00 AM–8:00 PM weekday business norm.

Source: www.gesetze-im-internet.de/uwg_2004/__7.html

How Sysevo applies these hours

This is the same table the Sysevo dialer and AI calling campaigns check before every outbound call. The check uses the time where the person you’re calling is, not where you are, and if their time zone is unknown the call waits. In the US, state rules can only narrow the federal window, never widen it. A request to be called back at a set time is the one exception to the window. See outbound campaigns and the dialer.

Questions

What time can you make sales calls in Germany?

Germany has no calling-hours law. Sysevo applies a cautious window instead: Monday to Friday: 8am–8pm; Saturday: no calls; Sunday: no calls. Calls to consumers also need their consent first, whatever the hour.

Is there a calling-hours law in Germany?

No. UWG §7: unsolicited consumer calls without prior express consent are unlawful whatever the hour, fines to €300,000 per call. No statutory window exists; shown is the 8:00 AM–8:00 PM weekday business norm.

Do you need consent to cold call consumers in Germany?

Yes. Marketing calls to consumers need their prior consent (opt-in), so the hours only apply to people who have agreed to be called.

Other countries

Researched 8 August 2026 from the sources linked on each page. This is a reference, not legal advice: rules change, consent and do-not-call registers often matter more than the clock, and you are responsible for the calls you make. Check the source before relying on any one figure.

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