Sysevo

Telemarketing calling hours in the United Kingdom

The United Kingdom has no calling-hours law. The industry code sets these hours, which Sysevo applies: Monday to Saturday: 8am–9pm; Sunday: 9am–6pm.

Monday to Saturday8am–9pm
Sunday9am–6pm
These hours are
Industry code, not law
Consumer consent
Allowed until they opt out
Public holidays
No specific rule recorded

The detail

No statutory calling hours: PECR sets none and Ofcom declines to prescribe them, treating unsociable-hour calling as aggravating case by case. Shown here is the DMA code norm (8:00 AM–9:00 PM Mon–Sat, shorter Sundays). TPS screening is a legal requirement.

Source: ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guide-to-pecr/electronic-and-telephone-marketing/

How Sysevo applies these hours

This is the same table the Sysevo dialer and AI calling campaigns check before every outbound call. The check uses the time where the person you’re calling is, not where you are, and if their time zone is unknown the call waits. In the US, state rules can only narrow the federal window, never widen it. A request to be called back at a set time is the one exception to the window. See outbound campaigns and the dialer.

Questions

What time can you make sales calls in the United Kingdom?

The United Kingdom has no calling-hours law. The industry code sets these hours, which Sysevo applies: Monday to Saturday: 8am–9pm; Sunday: 9am–6pm.

Is there a calling-hours law in the United Kingdom?

No. No statutory calling hours: PECR sets none and Ofcom declines to prescribe them, treating unsociable-hour calling as aggravating case by case. Shown here is the DMA code norm (8:00 AM–9:00 PM Mon–Sat, shorter Sundays). TPS screening is a legal requirement.

Do you need consent to cold call consumers in the United Kingdom?

Not in advance. Calls are allowed until the person objects or joins the national do-not-call register, which you must check.

Other countries

Researched 8 August 2026 from the sources linked on each page. This is a reference, not legal advice: rules change, consent and do-not-call registers often matter more than the clock, and you are responsible for the calls you make. Check the source before relying on any one figure.

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