Every call answered. Every bay booked full.
Dealerships and service centres lose hours of billable bay time to unanswered phones, especially during the Monday morning rush and MOT season peaks. Every missed call is a missed service booking, a cold trade-in lead, or a recall customer who takes their car elsewhere. Sysevo's AI phone agents answer every call instantly, book service and test drive appointments straight into your diary, and log every conversation into a CRM built for how a dealership actually runs.
The problem
What you're dealing with now.
Phones go unanswered during the morning service rush
Between 8 and 10am reception is swamped with drop-offs, MOT bookings and parts queries. Callers hang up after two rings and book with the dealership down the road instead.
Recall campaigns get buried in spreadsheets
Manufacturer recalls land as a list of hundreds of VINs and phone numbers. Staff have no time to work through them, so safety recalls sit unactioned for months.
Trade-in and finance leads go cold overnight
A customer values their car online at 9pm or asks about finance after a test drive, and nobody calls back until the next working day. By then they've enquired elsewhere.
The solution
How Sysevo helps.
Every problem above has a specific, built-in answer. No integrations needed, no setup sprints.
AI reception answers instantly, every time
Every call is answered in under 2 seconds, no matter how many come in at once. The agent triages MOT, service, parts and sales calls and books the job directly into your workshop diary.
Recall lists become automated outbound campaigns
Upload the VIN and contact list and Sysevo's AI calls every customer, explains the recall, and books them into the next available bay slot, updating your CRM as it goes.
Every enquiry gets called back within seconds
Trade-in valuations, finance questions and test drive enquiries trigger an instant outbound call, day or night, so warm leads are qualified and booked before they cool off.
Use cases
What automotive teams use it for.
Purpose-built for the specific workflows automotive businesses run every day.
Service appointment booking
MOT reminder calls
Recall campaign outreach
Test drive scheduling
Trade-in valuation follow-up
Agent in action
See it working in your industry.
MOT due reminder
Agent
“Hi, this is Sysevo calling on behalf of Meadow Motors — your Vauxhall Corsa's MOT is due on the 14th. Shall I book you in for a slot this week?”
Caller
“Oh, I completely forgot about that. Yes, Thursday works.”
MOT booked into the workshop diary before the vehicle became overdue, avoiding a compliance gap for the customer.
Manufacturer recall outreach
Agent
“We're calling about a safety recall on your model — it's a free repair that takes about 45 minutes. Can I get you booked in this week?”
Caller
“Is this legit? I hadn't heard anything about it.”
Recall explained and appointment booked, closing out one more VIN on the campaign list automatically.
After-hours trade-in enquiry
Agent
“Thanks for valuing your Golf on our site earlier — I can get you a firm trade-in offer and book a time to bring it in, would tomorrow morning suit?”
Caller
“Yeah actually, tomorrow at 10 works for me.”
Trade-in lead qualified and booked into the sales calendar within minutes of the online valuation, despite being 8pm.
Built for automotive
Capabilities designed around your industry.
Every feature reflects how automotive teams actually operate — not generic software adapted after the fact.
3x
more test drives booked
100%
of calls answered, no exceptions
4.2x
faster recall campaign completion
Platform capabilities
Everything you need, built in.
Service & Workshop
Bay scheduling and job tracking
- Live workshop bay calendar with technician allocation
- MOT and service due-date tracking per vehicle
- Automated reminder calls and SMS ahead of due dates
- Courtesy car booking and availability tracking
- Parts-on-order status linked to each job
- Post-service follow-up and review requests
Sales & Test Drives
Showroom and stock pipeline
- Test drive calendar synced to available stock
- Lead-to-sale pipeline with stage tracking per enquiry
- Trade-in valuation capture and follow-up sequencing
- Finance application status and follow-up calls
- Stock-match alerts when a wanted model arrives
- Deposit and reservation tracking per vehicle
Recall & Campaigns
Bulk outreach with a paper trail
- VIN-list upload for manufacturer recall campaigns
- Automated outbound calling across full customer lists
- Real-time campaign dashboard: contacted, booked, declined
- Compliance log of every recall call made
- Service-history-based re-marketing campaigns
- Seasonal campaigns for tyres, winter checks, air-con
Parts & Finance
Every enquiry tracked to close
- Parts enquiry log with stock and order status
- Finance and PCP enquiry tracking through to signature
- Insurance and warranty renewal reminders
- Customer vehicle ownership history across visits
- Every call auto-summarised with next action assigned
- Full call recordings and transcripts per customer
How it works
Up and running in hours, not months.
Connect your DMS and diary
Sysevo links to your dealer management system and workshop calendar, so bookings, stock and service history are always in sync.
Load your customer and vehicle data
Upload your customer database, service history and any recall lists so the agent knows every caller by name, vehicle and history.
Set your booking and campaign rules
Define workshop capacity, service durations and which enquiries need a human handoff, plus which campaigns (recalls, MOT reminders, seasonal) should run automatically.
Go live and watch the CRM fill itself in
Your AI agent starts answering calls and running campaigns immediately, logging every conversation, booking and next action without anyone touching a keyboard.
100%
of calls answered
No missed calls, even during the morning service rush
4.2x
faster recall campaign completion
Compared to manual outbound calling by service staff
31%
reduction in no-shows
Automated reminder calls ahead of booked service slots
24/7
after-hours enquiry handling
Trade-in, finance and sales enquiries answered outside opening hours