Dealerships and service centres lose hours of billable bay time to unanswered phones, especially during the Monday morning rush and MOT season peaks. Every missed call is a missed service booking, a cold trade-in lead, or a recall customer who takes their car elsewhere. Sysevo's AI phone agents answer every call instantly, book service and test drive appointments straight into your diary, and log every conversation into a CRM built for how a dealership actually runs.
The problem
Between 8 and 10am reception is swamped with drop-offs, MOT bookings and parts queries. Callers hang up after two rings and book with the dealership down the road instead.
Manufacturer recalls land as a list of hundreds of VINs and phone numbers. Staff have no time to work through them, so safety recalls sit unactioned for months.
A customer values their car online at 9pm or asks about finance after a test drive, and nobody calls back until the next working day. By then they've enquired elsewhere.
The solution
Every problem above has a specific, built-in answer. No integrations needed, no setup sprints.
Every call is answered in under 2 seconds, no matter how many come in at once. The agent triages MOT, service, parts and sales calls and books the job directly into your workshop diary.
Upload the VIN and contact list and Sysevo's AI calls every customer, explains the recall, and books them into the next available bay slot, updating your CRM as it goes.
Trade-in valuations, finance questions and test drive enquiries trigger an instant outbound call, day or night, so warm leads are qualified and booked before they cool off.
Use cases
Purpose-built for the specific workflows automotive businesses run every day.
Service appointment booking
MOT reminder calls
Recall campaign outreach
Test drive scheduling
Trade-in valuation follow-up
Agent in action
MOT due reminder
Agent
“Hi. This is Sysevo calling on behalf of Meadow Motors. Your Vauxhall Corsa's MOT is due on the 14th. Shall I book you in for a slot this week?”
Caller
“Oh, I completely forgot about that. Yes, Thursday works.”
MOT booked into the workshop diary before the vehicle became overdue, avoiding a compliance gap for the customer.
Manufacturer recall outreach
Agent
“We're calling about a safety recall on your model. It's a free repair that takes about 45 minutes. Can I get you booked in this week?”
Caller
“Is this legit? I hadn't heard anything about it.”
Recall explained and appointment booked, closing out one more VIN on the campaign list automatically.
After-hours trade-in enquiry
Agent
“Thanks for valuing your Golf on our site earlier. I can get you a firm trade-in offer and book a time to bring it in. Would tomorrow morning suit?”
Caller
“Yeah actually, tomorrow at 10 works for me.”
Trade-in lead qualified and booked into the sales calendar within minutes of the online valuation, despite being 8pm.
After the call
Answering is where most voice platforms stop. For automotive teams the cost is everything that comes after it: the record, the booking, the paperwork, the payment and the follow-up. Sysevo does those in the same system, so nothing gets re-typed and nothing waits on someone being free.
They reach you
A call answered around the clock, or a form, a booking, an email or a webhook.
It gets read
Summary, sentiment, outcome and the fields you defined, on every call.
The person is matched
Recognised across calls, emails, forms and imports, or created new.
The record fills itself
Contact, lead and timeline written without anyone typing them up.
The work is raised
Booking, task or reminder created from what was actually agreed.
The paperwork goes out
Quote, proposal or form sent while the conversation is still warm.
It gets signed
Contracts and NDAs signed on a branded page, filed when they come back.
You get paid
Payment link or checkout, then the invoice and the ledger entry.
Nothing goes cold
Follow-up sequences and review requests fire on their own.
Built for automotive
Every feature reflects how automotive teams actually operate, not generic software adapted after the fact.
24/7
service desk coverage
100%
of calls answered, no exceptions
Auto
recall and MOT campaigns
Platform capabilities
Bay scheduling and job tracking
Showroom and stock pipeline
Bulk outreach with a paper trail
Every enquiry tracked to close
How it works
Sysevo links to your dealer management system and workshop calendar, so bookings, stock and service history are always in sync.
Upload your customer database, service history and any recall lists so the agent knows every caller by name, vehicle and history.
Define workshop capacity, service durations and which enquiries need a human handoff, plus which campaigns (recalls, MOT reminders, seasonal) should run automatically.
Your AI agent starts answering calls and running campaigns immediately, logging every conversation, booking and next action without anyone touching a keyboard.
100%
of calls answered
No missed calls, even during the morning service rush
Auto
recall campaign calling
Run without service staff picking up the phone
Fewer
no-shows
Automated reminder calls ahead of booked service slots
24/7
after-hours enquiry handling
Trade-in, finance and sales enquiries answered outside opening hours
