Dental practices lose whole hygienist columns to no-shows and forgotten six-month checkups, while reception juggles new patient insurance questions and after-hours emergency calls. Sysevo runs your recall campaigns, answers payment plan and insurance questions instantly, and triages toothache emergencies before a human ever picks up the phone. Every call updates the patient record automatically, so nothing falls between the front desk and the chair.
The problem
Six-month checkups are easy for patients to forget and expensive for you to chase. Manual recall calls take hours and still leave columns half-full.
Every enquiry wants to know what's covered, what a filling costs, and whether you offer payment plans, before they'll even book. Reception ends up repeating the same answers all day.
A patient in pain at 8pm won't wait until Monday, they'll call the next practice down the road. Without triage, genuine emergencies and routine queries look identical until someone calls back.
The solution
Every problem above has a specific, built-in answer. No integrations needed, no setup sprints.
Upload your recall list and the agent calls or texts every patient due a checkup, books the slot, and updates the CRM. No staff time, fewer empty chairs.
The agent handles new patient questions on cover, treatment costs, and instalment options immediately, then books the first appointment while the caller is still on the line.
Toothache calls are triaged by pain level and urgency at any hour. Genuine emergencies get a same-day slot and a briefed dentist; routine queries get booked in for the next available day.
Use cases
Purpose-built for the specific workflows dental businesses run every day.
6-month recall campaigns
New patient intake
Emergency toothache triage
Orthodontic consultation booking
Treatment plan follow-up
Agent in action
6-month recall
Agent
“Hello. This is Bright Smile Dental calling. Our records show you're due your six-month checkup and hygiene visit. Shall I find you a slot?”
Caller
“Oh, is it that time again already? Sure, what have you got next week?”
Checkup and hygienist appointment booked in the same call, no reception time used.
New patient intake
Agent
“Thanks for calling Bright Smile Dental. This is Amy. Are you looking to register as a new patient, and do you have dental insurance or would you like to hear about our payment plans?”
Caller
“I don't have insurance, but I need a couple of fillings done. What are the payment options?”
Payment plan explained, new patient form sent by SMS, and first appointment booked before hanging up.
Emergency toothache
Agent
“I'm sorry to hear that. On a scale of one to ten, how bad is the pain, and is there any swelling in your face or jaw?”
Caller
“It's about an eight, and my cheek's a bit swollen.”
Call flagged urgent, emergency slot booked within the hour, dentist briefed before the patient arrives.
After the call
Answering is where most voice platforms stop. For dental teams the cost is everything that comes after it: the record, the booking, the paperwork, the payment and the follow-up. Sysevo does those in the same system, so nothing gets re-typed and nothing waits on someone being free.
They reach you
A call answered around the clock, or a form, a booking, an email or a webhook.
It gets read
Summary, sentiment, outcome and the fields you defined, on every call.
The person is matched
Recognised across calls, emails, forms and imports, or created new.
The record fills itself
Contact, lead and timeline written without anyone typing them up.
The work is raised
Booking, task or reminder created from what was actually agreed.
The paperwork goes out
Quote, proposal or form sent while the conversation is still warm.
It gets signed
Contracts and NDAs signed on a branded page, filed when they come back.
You get paid
Payment link or checkout, then the invoice and the ledger entry.
Nothing goes cold
Follow-up sequences and review requests fire on their own.
Built for dental
Not a different product. The whole system, mounted at its own address and renamed into dental language, with these on top:
Because the system is mounted rather than copied, anything added to it shows up here too.
Built for dental
Every feature reflects how dental teams actually operate, not generic software adapted after the fact.
Auto
reminder and recall calls
0
missed emergency calls
24/7
emergency triage coverage
Platform capabilities
Charts, history & recall tracking
Hygienist, checkup & ortho bookings
Payments, plans & insurance
Calls handled automatically
How it works
Import your patient database via CSV or connect your existing practice management software in minutes.
Define your six-month checkup interval, hygienist recall cycle, and orthodontic adjustment reminders. The system handles the rest.
Recall campaigns run, new patient calls are answered, and toothache emergencies are triaged, all without reception picking up the phone.
See no-show rate, recall conversion, and treatment plan acceptance, updated after every call.
Fewer
No-shows
Automated recall and reminder sequences before every appointment
0
Missed emergency calls
Toothache and urgent calls triaged around the clock
Auto
Recall campaigns
Six-month checkups booked without reception time
Less
Reception time on the phone
Booking and insurance queries handled automatically
