Every recall booked. Every toothache answered.
Dental practices lose whole hygienist columns to no-shows and forgotten six-month checkups, while reception juggles new patient insurance questions and after-hours emergency calls. Sysevo runs your recall campaigns, answers payment plan and insurance questions instantly, and triages toothache emergencies before a human ever picks up the phone. Every call updates the patient record automatically, so nothing falls between the front desk and the chair.
The problem
What you're dealing with now.
Hygienist chairs sit empty from forgotten recalls
Six-month checkups are easy for patients to forget and expensive for you to chase. Manual recall calls take hours and still leave columns half-full.
New patient calls stall on insurance and payment plan questions
Every enquiry wants to know what's covered, what a filling costs, and whether you offer payment plans, before they'll even book. Reception ends up repeating the same answers all day.
Toothache emergencies call after hours and go to voicemail
A patient in pain at 8pm won't wait until Monday, they'll call the next practice down the road. Without triage, genuine emergencies and routine queries look identical until someone calls back.
The solution
How Sysevo helps.
Every problem above has a specific, built-in answer. No integrations needed, no setup sprints.
Automated recall campaigns fill your hygienist columns
Upload your recall list and the agent calls or texts every patient due a checkup, books the slot, and updates the CRM. No staff time, fewer empty chairs.
Instant answers on insurance, pricing, and payment plans
The agent handles new patient questions on cover, treatment costs, and instalment options immediately, then books the first appointment while the caller is still on the line.
24/7 emergency triage that never goes to voicemail
Toothache calls are triaged by pain level and urgency at any hour. Genuine emergencies get a same-day slot and a briefed dentist; routine queries get booked in for the next available day.
Use cases
What dental teams use it for.
Purpose-built for the specific workflows dental businesses run every day.
6-month recall campaigns
New patient intake
Emergency toothache triage
Orthodontic consultation booking
Treatment plan follow-up
Agent in action
See it working in your industry.
6-month recall
Agent
“Hello, this is Bright Smile Dental calling. Our records show you're due your six-month checkup and hygiene visit. Shall I find you a slot?”
Caller
“Oh, is it that time again already? Sure, what have you got next week?”
Checkup and hygienist appointment booked in the same call, no reception time used.
New patient intake
Agent
“Thanks for calling Bright Smile Dental, this is Amy. Are you looking to register as a new patient, and do you have dental insurance or would you like to hear about our payment plans?”
Caller
“I don't have insurance, but I need a couple of fillings done. What are the payment options?”
Payment plan explained, new patient form sent by SMS, and first appointment booked before hanging up.
Emergency toothache
Agent
“I'm sorry to hear that. On a scale of one to ten, how bad is the pain, and is there any swelling in your face or jaw?”
Caller
“It's about an eight, and my cheek's a bit swollen.”
Call flagged urgent, emergency slot booked within the hour, dentist briefed before the patient arrives.
Built for dental
Capabilities designed around your industry.
Every feature reflects how dental teams actually operate — not generic software adapted after the fact.
70%
fewer no-shows
80%
recall booked automatically
24/7
emergency triage coverage
Platform capabilities
Everything you need, built in.
Patient Records
Charts, history & recall tracking
- Patient records with treatment history, notes, and next recall date
- 6-month checkup recall list with automatic scheduling triggers
- Treatment plan tracking with stage-by-stage status and outcome notes
- Orthodontic case files with adjustment schedule and appliance details
- Specialist referral tracking for endodontists, oral surgeons, and orthodontists
- Insurance and payment plan details linked to every patient record
Scheduling & Recall
Hygienist, checkup & ortho bookings
- Multi-chair calendar for dentists, hygienists, and orthodontists
- Automated 6-month recall campaigns with call and SMS reminders
- No-show and cancellation recovery with instant rebooking outreach
- Emergency slot management with same-day triage booking
- Orthodontic consultation booking with new patient forms attached
- Treatment plan follow-up calls scheduled automatically after every visit
Billing & Treatment Plans
Payments, plans & insurance
- Payment plan setup with instalment tracking per treatment
- Insurance verification notes and claims status per patient
- Treatment plan quotes with acceptance tracking and follow-up flags
- Payment link generation for deposits and outstanding balances
- Outstanding balance reporting with automated reminder sequences
- Finance provider referral tracking for high-value treatment cases
Voice AI for Dental Practices
Calls handled automatically
- Emergency toothache triage with pain-level questions and urgent booking
- New patient intake calls covering insurance and payment plan questions
- Automated recall campaigns for 6-month checkups and hygienist visits
- Orthodontic consultation booking for new brace and Invisalign enquiries
- Treatment plan follow-up calls to confirm acceptance and next steps
- Caller Memory recognising returning patients and their treatment history
How it works
Up and running in hours, not months.
Upload your patient list
Import your patient database via CSV or connect your existing practice management software in minutes.
Set your recall and reminder rules
Define your six-month checkup interval, hygienist recall cycle, and orthodontic adjustment reminders. The system handles the rest.
AI handles calls and campaigns automatically
Recall campaigns run, new patient calls are answered, and toothache emergencies are triaged, all without reception picking up the phone.
Your team reviews results in the dashboard
See no-show rate, recall conversion, and treatment plan acceptance, updated after every call.
70%
Fewer no-shows
Practices running automated recall and reminder sequences
0
Missed emergency calls
Toothache and urgent calls triaged around the clock
80%
Recall campaign conversion
Six-month checkups booked from AI-run campaigns
6hrs
Reception time saved weekly
Per practice on booking and insurance queries alone