2 platforms · official sources
Messaging and reputation platforms centralise texts, web chat, reviews and payments, usually across several locations. Pricing is typically quoted per location, and AI phone answering may be an add-on or limited to certain industries. This page sets each provider's published prices, billing model and features side by side, with Sysevo for reference.
Side by side
“Small team” is three people using 450 AI voice minutes a month, priced on each provider's lowest published plan that fits. A plus sign means some charges are not published.
| Platform | Starts at | How you pay | AI answers calls | Built-in CRM | Small team / month |
|---|---|---|---|---|---|
| Sysevo | $29 / mo | Flat monthly plan with voice minutes included | Included | From Connect | $169 (Scale) |
| Podium | By quote | Quote: plans are custom-priced through sales (no prices shown to visitors) | Paid add-on | Partial | Quote |
| Birdeye | By quote | Quote: pricing is 'built around outcomes, not seat counts' with 'one platform, one contract', sized by number… | Partial | Via integration | Quote |
Buyer's checklist
Quote-based pricing varies by location count and modules. Ask for every fee in writing, including setup.
Confirm AI phone answering is available for your industry and region, and how it is billed.
Review management and call handling are different jobs. Make sure the plan covers the one you need most.
Bulk texting, carrier registration and extra numbers are often charged separately.
Quote-based platforms often use annual terms. Check renewal and cancellation before signing.
The platforms
By quote · Quote: plans are custom-priced through sales (no prices…
Podium is a desktop and mobile platform for local businesses that combines a unified inbox, reviews, webchat, text marketing, payments and phones, with an add-on AI Employee that answers calls and messages and books appointments.
By quote · Quote: pricing is 'built around outcomes, not seat counts'…
Birdeye is an agentic AI platform for multi-location brands covering reviews, listings, social, messaging, webchat, surveys, payments and marketing automation, with AI coworkers Jay (marketing), Myna (front desk/operations) and Robin (CX).
Questions
Podium and Birdeye price by quote. Sysevo Scale is $169 a month for the same workload, with 500 minutes included.
Podium list a built-in CRM or pipeline on their official pages. Sysevo includes a CRM from its Connect plan ($79 a month).
Podium and Birdeye list outbound AI calling. Sysevo includes outbound AI calling campaigns from Connect.
publish prices on their websites, while Podium and Birdeye ask you to request a quote. Sysevo publishes five monthly plans from $29 to $399, with 100, 250, 500, 800, 1,250 voice minutes.
